Customs Traditions

Managing Residential Care by John Burton

By John Burton

Handling Residential Care places ahead feedback for bettering the improvement of residential care via larger administration. prolonged examples and real looking case experiences all through reveal how managers can be successful and the way occasionally the robust forces of mismanagement can impede them.

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He was very worried that if he didn’t comply with his first day’s instructions, he might get off to a very bad start with his managers. When he reached the main door of the building, there was a line of about ten people, holding banners, who handed him leaflets and chanted something about ambulance drivers. With his mind set on the tricky business of starting work for a new employer, and not for a moment thinking that he was doing anything of great importance or lasting significance, he politely took the leaflets and walked past the demonstrators into the building.

186–95). When she raised her concerns with Jeeva, he had shown her how she had completely misread the situation, although, he reassured her, all outsiders would have seen it the way she had done unless they really understood how the minutiae of residential care fitted into a whole picture. By agreement with Jeeva and the heads of some of the Homes in his group, Janet began spending time in the Homes. She felt she needed to understand what exactly it was Managing residential care 30 that she was managing and for which she took overall responsibility.

It was a good place to visit, to live in and to work in. For local people it was a focus, and was excellent for the council’s public relations: here at last was something which the council was doing well. It seemed odd, however, that it was not universally popular within the social services department and the council as a whole. People working in the other Homes found the attention which Norwood House attracted, and the additional resources which they assumed it was given, particularly irksome, when they were struggling to do the same job Lok 23 with so much less recognition and support.

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